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There should be a section called Mailboxes.

Double-click on your email address to open up Exchange Account Settings.

Click on Account Settings on the drop down menu.

Click on Account Settings to get the drop down menu.

Manually Adding Shared Mailboxes in Outlook: The student primary groups are primarily RSO and a few shared mailboxes for depts. Note: Most of our shared mailboxes are configured so the employee type is the primary group. The way we add the other type don't get the automatic mapping and have to use the direction below on manually adding the shared mailbox to their left side navigation of Outlook for Windows. Members of that group automatically get loaded into the left side navigation of Outlook for Windows.

We have to specify a primary type (employee or student) for the group that gives the permission to an email account. Outlook 2016/Office 365 (Windows)ĭue to the migration to Single Tenant and the way Minnesota State does permissions for shared mailboxes, some things have changed from the past. Note: You will be able to add any shared mailbox, however you will only be able to view mailboxes that you have access to.

In the window that comes up, type the name of the shared mailbox and click add.

Right-click on Folders on the left side.

If you want to send email from this account you will need to add the From field when you send the email. This method will add a folder that will return after you login again to your account. Method 2: Folder Based Web Based MavMAIL (OWA)

Just close the tab and you will be logged out of that account.

This will open a new tab bringing you into the shared mailbox directly.Note: Should be similar to mnsu-mailboxname or you may need to click on Search Directory.In the window that comes up, type the name of the shared mailbox and click open.The circle will either be your picture or initials. Click on the circle in the upper right corner.Students, Alumni and Emeriti: Faculty and Staff: Note: Some student workers have an employee account and may need to use this.Anything sent while you are in this account will send from this shared mailbox. This is probably the recommended way of accessing a shared mailbox through MavMAIL. This will let you directly access the mailbox. Method 1: Direct Access Web Based MavMAIL (OWA) Please have a person that currently has access, a supervisor, chair, dean, or VP request you be provided access to the shared mailbox by submitting a ticket to the IT Solutions Center.

How do I set up a shared mailbox? Overviewīefore you can access a shared email account (dept., project, etc) you will need to be given access.